Project Stakeholder Management Quiz

Please enter your email:

1. Which of the following is the PRIMARY purpose of the ‘Identify Stakeholders’ process?

To analyze the level of interest and influence of each stakeholder.

To develop strategies to effectively engage stakeholders.

To document all individuals, groups, or organizations that could impact or be impacted by the project.

To distribute project information to relevant stakeholders.

2. During a project, a key stakeholder expresses strong opposition to a critical deliverable. The project manager should FIRST:

Immediately escalate the issue to the project sponsor.

Analyze the stakeholder’s concerns to understand their perspective.

Attempt to persuade the stakeholder of the deliverable’s importance.

Document the opposition in the stakeholder register.

3. A project team is struggling with conflicting requirements from two equally important stakeholders. Which tool or technique would be MOST helpful in reaching a consensus?

Power/Interest Grid

Stakeholder Register

Meetings

Expert Judgment

4. Which of the following documents contains an assessment of the impact or support each stakeholder could generate or apply to influence the project?

Project Management Plan

Stakeholder Management Plan

Communications Management Plan

Risk Management Plan

5. A new stakeholder has been identified midway through the project. What is the FIRST thing the project manager should do?

Update the project management plan to include the new stakeholder.

Assess the new stakeholder’s interest, influence, and potential impact.

Inform the existing stakeholders about the addition of the new stakeholder.

Assign a communication strategy for the new stakeholder.

6. Which stakeholder engagement level describes stakeholders who are aware of the project yet resistant to its outcomes?

Unaware

Resistant

Neutral

Supportive

7. The ‘Plan Stakeholder Engagement’ process primarily focuses on:

Identifying all project stakeholders.

Defining how the project will affect stakeholders.

Developing approaches to involve stakeholders based on their needs, expectations, interests, and potential impact.

Distributing project information to stakeholders.

8. A stakeholder with high power but low interest is BEST managed by:

Keeping them fully informed.

Closely managing their expectations.

Keeping them satisfied.

Monitoring their level of interest.

9. What is the MOST appropriate time to begin identifying project stakeholders?

During the executing phase.

During the planning phase.

As early as possible in the project.

After the project charter is approved.

10. Which of the following is NOT typically included in a stakeholder register?

Stakeholder identification information.

Stakeholder assessment (interest, influence, power).

Stakeholder engagement strategies.

Stakeholder classification.

11. During the ‘Manage Stakeholder Engagement’ process, which of the following might be used to address stakeholder issues?

Stakeholder analysis matrix.

Issue log.

Stakeholder register.

Communications management plan.

12. A project manager is dealing with a stakeholder who is constantly changing their requirements. What is the BEST approach for the project manager to take?

Immediately implement all the changes requested.

Refer back to the agreed-upon scope baseline and change management plan.

Try to convince the stakeholder that their changes are unnecessary.

Avoid communicating with this stakeholder to minimize further changes.

13. Which of the following is a key output of the ‘Monitor Stakeholder Engagement’ process?

Stakeholder management plan.

Change requests.

Stakeholder register updates.

Project communications.

14. Stakeholders are MOST effectively engaged when:

They are informed of project progress through formal reports.

Their needs and expectations are understood and addressed.

They are invited to all project meetings.

The project manager makes all key decisions independently.

15. A project manager notices that a previously supportive stakeholder is now showing resistance. What should the project manager do FIRST?

Update the stakeholder register with their new engagement level.

Revisit the stakeholder management plan.

Try to understand the reasons for the change in their stance.

Immediately escalate this change to the project sponsor.

16. Which tool or technique is used in the ‘Plan Stakeholder Engagement’ process to categorize stakeholders based on their power and impact on the project?

Stakeholder Register

Power/Influence Grid

Communications Management Plan

Expert Judgment

17. The level of stakeholder engagement where stakeholders are actively involved in the project and their feedback is taken into account is known as:

Leading

Supporting

Involved

Aware

18. A project manager is trying to build relationships with key stakeholders. Which of the following would be MOST effective?

Sending regular project status reports.

Holding informal meetings to discuss their interests and concerns.

Inviting them to all project team meetings.

Focusing solely on delivering the project objectives.

19. Which of the following BEST describes the purpose of a stakeholder management plan?

To identify all individuals or groups that may affect or be affected by the project.

To outline the communication requirements of the stakeholders.

To define the processes, tools, and techniques to effectively engage stakeholders throughout the project lifecycle.

To document the stakeholders’ power, interest, and influence on the project.

20. During project execution, a critical stakeholder raises a new concern that was not previously identified. What should the project manager do?

Dismiss the concern as it was not identified earlier.

Immediately halt project work to address the concern.

Evaluate the potential impact of the concern and follow the change control process if necessary.

Update the stakeholder register and ignore the concern if it seems minor.

21. Which of the following is NOT a valid stakeholder engagement strategy?

Ignoring stakeholders with low power and low interest.

Keeping stakeholders informed about project progress.

Collaborating with supportive stakeholders.

Closely managing the expectations of powerful stakeholders.

22. The ‘Monitor Stakeholder Engagement’ process is part of which Project Management Process Group?

Initiating

Planning

Executing

Monitoring and Controlling

23. A project team is preparing to implement a new system that will significantly change the way some stakeholders work. What is the MOST important thing the project manager should do to ensure smooth adoption?

Provide training on the new system just before go-live.

Involve the affected stakeholders early in the design and testing phases.

Communicate the benefits of the new system through mass emails.

Focus on meeting the technical specifications of the new system.

24. Which of the following tools can help a project manager visualize the relationships between the project and its stakeholders?

Responsibility Assignment Matrix (RAM)

Stakeholder Map

Risk Breakdown Structure (RBS)

Work Breakdown Structure (WBS)

25. A stakeholder who is highly supportive of the project can be BEST leveraged by:

Keeping them informed of all minor project changes.

Asking for their active involvement and advocacy.

Minimizing communication to avoid burdening them.

Only involving them in major project milestones.

26. What is the PRIMARY benefit of effectively managing stakeholder engagement?

Reducing the project budget.

Ensuring all stakeholders agree with every project decision.

Increasing the likelihood of project success by addressing stakeholder needs and expectations.

Minimizing the amount of communication required.

27. During a project review meeting, a stakeholder expresses dissatisfaction with the project’s progress. What should the project manager do NEXT?

Argue with the stakeholder to defend the project’s performance.

Immediately promise to address all their concerns.

Listen actively to understand the specific reasons for their dissatisfaction.

Ignore the feedback if the project is on schedule and within budget.

28. Which of the following BEST describes the ‘Manage Stakeholder Engagement’ process?

Defining and documenting the approach to manage stakeholder relationships.

Communicating and working with stakeholders to meet their needs and expectations and address issues.

Monitoring overall stakeholder relationships and adjusting strategies and plans for engaging stakeholders.

Identifying and analyzing stakeholders who could impact or be impacted by the project.

29. A project manager is dealing with a stakeholder who is known to be disruptive and uncooperative. What strategy is MOST appropriate?

Avoid interacting with this stakeholder as much as possible.

Try to understand their underlying concerns and address them directly.

Publicly confront the stakeholder about their behavior.

Escalate the issue to the project sponsor immediately.

30. Which of the following is a key input to the ‘Plan Stakeholder Engagement’ process?

Project schedule.

Risk register.

Project charter.

Lessons learned register.

31. A stakeholder with low power but high interest should be:

Monitored closely.

Kept informed.

Kept satisfied.

Actively involved.

32. The process of communicating and working with stakeholders to meet their needs and expectations, address issues as they occur, and foster appropriate stakeholder1 involvement in project activities throughout the project life cycle is known as:

Identify Stakeholders

Plan Stakeholder Engagement

Manage Stakeholder Engagement

Monitor Stakeholder Engagement

33. A project manager is facilitating a brainstorming session with stakeholders to gather requirements. This is an example of:

Managing stakeholder engagement.

Planning stakeholder engagement.

Identifying stakeholders.

Monitoring stakeholder engagement.

34. Which of the following is a potential consequence of poor stakeholder management?

Reduced project scope.

Increased team morale.

Project delays and failures.

Lower project costs.

35. A project sponsor is a key stakeholder with high power and high interest. How should the project manager typically manage this stakeholder?

Keep them informed.

Keep them satisfied.

Manage them closely.

Monitor them.

36. Which document outlines the strategies and actions required to promote productive involvement of stakeholders in project decision making and execution?2

Project Charter

Stakeholder Register

Stakeholder Management Plan

Communications Management Plan

37. During the ‘Monitor Stakeholder Engagement’ process, what might indicate a need for corrective action?

An increase in the number of project communications.

A key stakeholder expressing increased satisfaction.

A previously supportive stakeholder becoming resistant.

The project team meeting all its deadlines.

38. Which of the following is NOT a tool or technique used in the ‘Identify Stakeholders’ process?

Stakeholder analysis.

Expert judgment.

Meetings.

Power/Interest Grid.

39. A project manager needs to ensure that all stakeholders have a shared understanding of the project goals and objectives. Which of the following would be MOST effective?

Distributing the project charter.

Holding a project kickoff meeting with all key stakeholders.

Regularly sending project status reports.

Creating a detailed project schedule.

40. Which stakeholder engagement level describes stakeholders who are aware of the project and generally supportive of its outcomes?

Unaware

Resistant

Neutral

Supportive

41. The ‘Plan Stakeholder Engagement’ process belongs to which Project Management Process Group?

Initiating

Planning

Executing

Monitoring and Controlling

42. A project manager is dealing with a stakeholder who is providing inaccurate information that is negatively impacting the project. What should the project manager do FIRST?

Publicly correct the stakeholder’s misinformation.

Ignore the misinformation if it doesn’t significantly affect the project.

Try to understand why the stakeholder is providing inaccurate information.

Immediately escalate the issue to the project sponsor.

43. Which of the following is a key benefit of the ‘Monitor Stakeholder Engagement’ process?

Ensuring that stakeholder needs are identified.

Developing strategies to engage stakeholders effectively.

Maintaining or increasing the efficiency and effectiveness of stakeholder engagement activities.

Documenting all project stakeholders.

44. A project manager is using a salience model to categorize stakeholders. What are the three dimensions typically used in this model?

Power, interest, influence.

Urgency, power, legitimacy.

Impact, probability, proximity.

Internal, external, neutral.

45. A stakeholder who has high influence but low interest should be:

Ignored.

Kept informed.

Kept satisfied.

Managed closely.

46. Which of the following is a primary goal of stakeholder management?

To ensure all stakeholders get exactly what they want.

To minimize the number of stakeholders involved in the project.

To create and maintain positive relationships with stakeholders to support project success.

To avoid any conflict among stakeholders.

47. During project closure, it’s important to:

Focus solely on delivering the final product.

Formally acknowledge stakeholder contributions and satisfaction.

Avoid any further communication with stakeholders.

Archive project documents without stakeholder input.

48. Which of the following tools or techniques is often used in the ‘Manage Stakeholder Engagement’ process?

Stakeholder analysis.

Communication methods.

Power/Influence Grid.

Stakeholder register.

49. A project manager is leading a virtual team with stakeholders located in different geographical locations. What is a critical consideration for effective stakeholder engagement?

Using only written communication to avoid misunderstandings.

Ignoring time zone differences when scheduling meetings.

Utilizing a variety of communication methods and tools to suit different stakeholder needs and locations.

Assuming all stakeholders have the same level of technical proficiency.

50. Which of the following BEST describes stakeholder engagement?

The process of identifying all individuals or groups impacted by the project.

The activities undertaken by the project manager to communicate with stakeholders.

The process of interacting with stakeholders to understand and manage their needs and expectations.

The documentation of stakeholder requirements and expectations.

51. Which of the following is a key characteristic of a stakeholder with high power and high urgency?

They should be kept informed of project progress.

Their expectations should be closely managed.

They require immediate attention from the project manager.

They can be monitored with minimal effort.

52. The stakeholder register is primarily used to:

Document stakeholder requirements.

Identify and assess project stakeholders.

Plan stakeholder engagement activities.

Track stakeholder communication.

53. During the ‘Manage Stakeholder Engagement’ process, a project manager uses active listening skills primarily to:

Control the conversation with stakeholders.

Ensure stakeholders agree with the project plan.

Understand stakeholder concerns and perspectives.

Minimize the time spent in stakeholder meetings.

54. Which of the following is NOT a typical element of a stakeholder management plan?

Identified stakeholders and their classification.

Communication requirements for each stakeholder.

Strategies for engaging stakeholders.

The project budget and schedule.

55. A project manager observes that some stakeholders are actively trying to derail the project. What is the BEST course of action?

Ignore their actions and focus on the project goals.

Try to understand their reasons and address their concerns if possible.

Publicly confront them about their negative behavior.

Immediately escalate the issue to the project sponsor without further investigation.

56. Which tool or technique helps in visually representing the attributes of stakeholders relative to the project?

Risk matrix.

Stakeholder map.

Communication plan.

Project schedule.

57. A stakeholder engagement strategy for a highly influential but less interested stakeholder would likely involve:

Frequent and detailed updates.

High-level summaries and focusing on key impacts.

Ignoring their involvement unless absolutely necessary.

Assigning them tasks to increase their interest.

58. What is the PRIMARY purpose of the ‘Monitor Stakeholder Engagement’ process?

To identify new stakeholders.

To develop the stakeholder management plan.

To ensure that planned stakeholder engagement strategies are working effectively.

To distribute project information to stakeholders.

59. A project manager is facilitating a conflict resolution session between two key stakeholders with opposing views. Which of the following conflict resolution techniques aims to find a solution that satisfies both parties?

Forcing

Smoothing

Compromising

Collaborating

60. Which of the following documents provides a structured approach to effectively engage stakeholders?

Project charter.

Stakeholder register.

Stakeholder management plan.

Project management plan.

61. A stakeholder with low power and low interest should typically be:

Managed closely.

Kept informed.

Monitored.

Actively involved.

62. During project execution, a project manager realizes that a critical stakeholder was not identified during the initial planning. What should the project manager do FIRST?

Revise the project management plan.

Immediately inform the project team.

Identify and analyze the new stakeholder’s interest, influence, and potential impact.

Continue with the project as planned, as the initial stakeholder list was already approved.

63. Which of the following is a key output of the ‘Identify Stakeholders’ process?

Stakeholder management plan.

Stakeholder register.

Communications management plan.

Project scope statement.

64. Effective stakeholder management can lead to:

Increased bureaucracy.

Reduced project team autonomy.

Greater stakeholder satisfaction and support.

More frequent project changes.

65. A project sponsor requests a significant change to the project scope. The project manager should FIRST assess the impact of this change on:

The project schedule.

The project budget.

All project stakeholders.

The project team’s workload.

66. Which of the following is a tool used to support the ‘Monitor Stakeholder Engagement’ process?

Stakeholder analysis.

Issue log.

Power/Interest Grid.

Stakeholder register.

67. A stakeholder who is neutral towards the project should be:

Ignored.

Monitored to see if their attitude changes.

Actively engaged to gain their support.

Kept informed to maintain their neutrality.

68. The ‘Plan Stakeholder Engagement’ process involves defining and documenting:

Who the project stakeholders are.

The project’s objectives and deliverables.

The approach to manage stakeholder relationships.

The communication requirements of the project.

69. A project manager is dealing with a stakeholder who is consistently late in providing critical inputs. What is the BEST approach?

Escalate the issue to the stakeholder’s manager.

Adjust the project schedule to accommodate the delays.

Communicate the impact of the delays to the stakeholder and explore solutions.

Replace the stakeholder with someone more reliable.

70. Which of the following is a key input to the ‘Manage Stakeholder Engagement’ process?

Stakeholder register.

Project management plan.

Stakeholder management plan.

All of the above.

71. A stakeholder with high power but low urgency is BEST managed by:

Providing frequent updates.

Addressing their concerns immediately.

Keeping them satisfied.

Monitoring them closely.

72. The salience model classifies stakeholders based on their:

Power, interest, and influence.

Power, urgency, and legitimacy.

Impact, probability, and proximity.

Internal, external, and neutral status.

73. Which of the following is a primary responsibility of the project manager regarding stakeholder management?

To ensure all stakeholders are happy with every project outcome.

To balance the needs and expectations of various stakeholders.

To avoid any communication with difficult stakeholders.

To solely focus on the needs of the project sponsor.

74. During a project status meeting, a stakeholder raises a concern that was already addressed in a previous communication. What should the project manager do?

Ignore the concern as it has already been covered.

Politely refer the stakeholder to the previous communication and offer to discuss further offline if needed.

Publicly remind the stakeholder that they should pay more attention to project updates.

Dismiss the concern as it is not new information.

75. Which of the following is NOT a typical output of the ‘Monitor Stakeholder Engagement’ process?

Change requests.

Work performance reports.

Stakeholder register updates.

Stakeholder management plan updates.

76. A project manager is using a power/interest grid. A stakeholder located in the high power/high interest quadrant should be:

Kept informed.

Kept satisfied.

Managed closely.

Monitored.

77. The ‘Identify Stakeholders’ process is part of which Project Management Process Group?

Initiating

Planning

Executing

Monitoring and Controlling

78. A project manager needs to tailor their communication approach based on different stakeholder needs. This is primarily addressed in the:

Project schedule.

Risk management plan.

Communications management plan and stakeholder management plan.

Project budget.

79. Which of the following is a potential benefit of actively involving stakeholders in project decision-making?

Reduced project duration.

Increased stakeholder buy-in and support.

Lower project costs.

Fewer project risks.

80. A stakeholder who is actively supportive of the project should be:

Left to their own devices as they are already on board.

Engaged to leverage their support and advocacy.

Minimally communicated with to avoid overwhelming them.

Only involved in major project milestones.

81. Which of the following BEST describes the relationship between the stakeholder register and the stakeholder management plan?

They are the same document.

The stakeholder register is an input to the stakeholder management plan.

The stakeholder management plan is an input to the stakeholder register.

They are independent documents with no direct relationship.

82. During the ‘Manage Stakeholder Engagement’ process, a project manager might use negotiation skills to:

Force stakeholders to accept the project outcomes.

Reach agreements on conflicting requirements or expectations.

Avoid communicating with difficult stakeholders.

Ensure all stakeholder requests are immediately implemented.

83. Which of the following is a key consideration when analyzing stakeholders?

Their geographical location.

Their preferred communication method.

Their level of power, interest, and influence.

Their personal hobbies and interests.

84. A project manager is trying to increase stakeholder engagement. Which of the following actions would likely be MOST effective?

Sending out mass emails with project updates.

Holding regular meetings and actively seeking stakeholder input.

Limiting communication to formal reports.

Making all key decisions independently and then informing stakeholders.

85. Which of the following is a primary goal of the ‘Plan Stakeholder Engagement’ process?

To document all identified stakeholders.

To analyze stakeholder power and interest.

To develop a strategy for effectively engaging stakeholders.

To distribute project information to stakeholders.

86. A stakeholder with low influence but high interest should be:

Monitored.

Kept informed.

Kept satisfied.

Managed closely.

87. The ‘Monitor Stakeholder Engagement’ process primarily focuses on:

Identifying new stakeholders and their needs.

Executing the stakeholder engagement plan.

Tracking stakeholder satisfaction and adjusting engagement strategies as needed.

Planning how stakeholders will be involved in the project.

88. Which of the following is a potential outcome of effectively managing stakeholder expectations?

Increased project budget.

Reduced scope creep.

Longer project duration.

More frequent project meetings.

89. A project manager is dealing with a very vocal and demanding stakeholder. What is the BEST approach to manage this stakeholder effectively?

Avoid direct interaction to minimize conflict.

Give in to all their demands to keep them satisfied.

Listen actively to their concerns and try to find mutually acceptable solutions.

Publicly challenge their demands in project meetings.

90. Which of the following is a key input to the ‘Monitor Stakeholder Engagement’ process?

Stakeholder register.

Stakeholder management plan.

Issue log.

All of the above.

91. A stakeholder who has legitimacy but low power and low urgency might be considered a:

Dominant stakeholder.

Dangerous stakeholder.

Discretionary stakeholder.

Dormant stakeholder.

92. The process of identifying and analyzing stakeholders and planning appropriate stakeholder engagement strategies occurs primarily during the:

Initiating and Planning process groups.

Executing process group.

Monitoring and Controlling process group.

Closing process group.

93. Which of the following is a critical success factor for effective stakeholder management?

Having a detailed project schedule.

Strong communication and interpersonal skills of the project manager.

Securing approval for all stakeholder requests.

Minimizing the number of stakeholders involved.

94. During project closure, the project manager should:

Disband the project team immediately.

Obtain formal acceptance of the project outcomes from key stakeholders.

Archive project documents without stakeholder review.

Focus on securing future projects.

95. Which of the following tools can be used to document and track stakeholder issues and their resolution?

Risk register.

Issue log.

Stakeholder register.

Lessons learned register.

96. A project manager is using a power/influence grid. A stakeholder in the high influence/low power quadrant should be:

Managed closely.

Kept satisfied.

Kept informed.

Monitored.

97. The ‘Manage Stakeholder Engagement’ process belongs to which Project Management Process Group?

Initiating

Planning

Executing

Monitoring and Controlling

98. A project manager needs to ensure that stakeholder expectations are realistic and aligned with the project scope. Which of the following is MOST important?

Clearly defining the project scope and communicating it effectively.

Promising stakeholders everything they ask for.

Avoiding communication about potential limitations.

Focusing solely on the technical aspects of the project.

99. Which of the following is a potential negative impact of poor stakeholder management?

Increased team collaboration.

Improved project communication.

Project failure or abandonment.

Reduced project complexity.

100. A project manager is working with a stakeholder who has a history of being difficult and uncooperative on previous projects. What is the BEST proactive approach?

Avoid assigning them any critical tasks.

Develop a specific engagement strategy to address their potential concerns and foster a positive relationship.

Assume they will be difficult again and prepare for conflict.

Only communicate with them through formal written channels.

Question 1 of 100

Himanshu Agarwal

Project Stakeholder Management Quiz

Follow